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Sunday, April 5, 2009

Grace and Courtesy Customer of the Month

Fandangle Bead Store is committed to offering its customers exceptional service, educational opportunities and quality products at a fair market price. 
In addition to our new mission statement, we would like to say thank you to our customers who make it a delight to be in the bead business and who remind us daily why we're here to help you. Starting this Spring, we will be surprising customers who are as compassionate as they are passionate (about beads of course). You, our valued friends and customers, make our job a pleasure by being patient and understanding even when we're having "a moment". We'd like to say thank you to all our special customers (and we have many!). As a start, we're implementing a weekly reward to a customer recognized by the Fandangle Bead Store staff as having been a particular joy to work with. At the shop's discretion, we will approach our "special customers", let them know how wonderful it was doing business with them, and rewarding them with a 20% discount off their purchases that day. Additionally, the names of these weekly rewards recipients will be entered into the pot for a $100 gift certificate drawing at the end of the year. This is our way of givIng a weekly nod to the many wonderful customers who grace our lives and remind us why we do what we do. We like to think of it as Bead Karma.

1 comment:

Anonymous said...

Grace and Courtesy is something the empress and her court need to work on. Had a terrible experience in this store!!